Shipping policy

 

Shipment Tracking

You will receive an email from our website department once your order is received in house. You will receive another e-mail from UPS World Ship around 5pm on the day your order ships with tracking information.

Once your order ships, it may take up to 24 hours before tracking information appears on the UPS website. If your order appears late, remember:

Credit card approval must be received prior to processing. Only credit cards issued by US banks are accepted for payment.

All orders placed after 11:00 am CST are processed the following day. All orders placed after 11:00 am CST Friday are processed the next business day, usually Monday. Orders placed on holidays are processed the next business day following the holiday.

Shipping Information

All domestic orders over $100 will ship ground for free. You should have your order in 4-6 business days. We do offer expedited shipping options, for an additional cost. As we are shipping via UPS, we are unable to ship to a PO box. You must have a valid, physical street address.

International Orders

We will gladly ship internationally, to the following countries: Canada (Flat Rate Fee of $20 US), Western Europe (United Kingdom), Australia, New Zealand (Flat Rate Fee of $80 US).

Unfortunately, we cannot ship outside of those areas. International Orders that require return shipping will be paid by the buyer.

Same-Day Shipping

Orders placed before 11:00 am CT will ship on the same day.
Orders placed after 11:00 am CT, will ship the next business day.
Orders placed after 11:00 am CT on a Friday, weekend or holiday will ship the next business day.

You will be notified of your tracking information via email after 4PM on the day it ships.

Expedited Shipping Information

You may upgrade to 2nd day air or overnight shipping for an additional fee. Expedited shipping methods are only delivered on business days, Monday through Friday, with the exception of Christmas Day and New Year’s Day. (i.e.: If an order is placed on a Friday morning and ships the same day via Overnight, it will be delivered on Monday.)