Orders
If you haven't placed the order, you can change the items your cart at any time. To remove an item, click the minus next to the item quantity until it is zero. You can also click plus to increase the quantity of items in your cart.
If your order has already been submitted and you would like to add to it, please place an additional order, we cannot increase quantities of an item or add additional items to an order already submitted.
We accept the following forms of payment:
VISA
MASTERCARD
DISCOVER
AMERICAN EXPRESS
PAYPAL
Your credit card will be charged when your order is shipped. Confirmation will be sent via e-mail.
We strive to offer the best selection of western wear in the world. Occasionally, high demand causes a shortage of certain items. If we do not have an item that you want to order in stock, please check our site again in a week or so, or email us if you are interested in one of our exclusive items. You may email us at customerservice@txboot.com
General Questions
The staff at Texas Boot Company designs many of the boots we sell. If it says exclusive on it, either the design itself or modifications to an existing design, such as special toe or heel or the height of the shaft were made in-house by the Texas Boot Company staff, and that style is only available at The Texas Boot Company.
A closeout boot is a style that either we have chosen to discontinue or the manufacturer has discontinued. All closeout styles are subject to our online return policy. We cannot order any additional sizes other than those shown online. All stock is subject to availability. Please be aware that our stock online is the same as the stock in our retail stores. Sometimes the boots featured on closeout have been out on the shelves for display and may have slight scuffs or scratches on the sole.
No, we do not sell used boots and we will not ship you used boots. Rest assured we will not sell you a boot that has been worn outside of our store. Please note, when trying on your boots, please walk around on carpet (not brick or tile floors) to prevent scuffing of the sole.
No, sir. No ma'am!!! We value your privacy! We will not sell or otherwise provide any of this information to mailing list companies or other similar database organizations.
